Buyer FAQ. Everything distributors, private-label brands and procurement buyers ask us before placing a first order — certification, OEM terms, MOQ, materials, lead times and shipping. Each question links to a full answer. If yours is not here, ask us directly and we will answer it plainly.
Certification & Compliance
The regulatory questions buyers ask before they will quote you into a tender.
- Are Your Surgical Instruments ISO 13485 Certified?
- Do Your Instruments Have CE Marking Under EU MDR?
- Are You FDA Registered? Do You Provide 510(k) Support?
- Do Your Instruments Meet ASTM F899 Stainless Steel Standards?
- Do You Provide a Certificate of Conformity & Material Certificates?
- Can You Supply CE + FDA Compliant Instruments for the USA and EU?
- Are You MDSAP / Health Canada MDEL Compliant?
- Do You Meet UKCA Requirements for the UK Market?
- Do Your Products Comply With RoHS and REACH?
OEM & Private Label
How contract manufacture works when the instruments carry your brand rather than ours.
- Do You Offer OEM / Private-Label Manufacturing?
- Can You Laser-Engrave Our Logo on the Instruments?
- What Logo-Marking Methods Do You Offer?
- Can You Produce Custom Instruments From Our Drawings or Samples?
- Do You Provide Custom Packaging and Branded Boxes?
- What Is the Difference Between OEM and ODM Manufacturing?
- Can You Build a Full Catalog or Complete Set for Our Brand?
Pricing, MOQ & Samples
What a first order actually costs and commits you to.
- What Is Your Minimum Order Quantity (MOQ)?
- Do You Offer Low-MOQ Options for Startups and New Brands?
- Can I Order Samples Before Placing a Bulk Order?
- Are Samples Free or Paid, and How Fast Do They Ship?
- Do You Offer Direct Factory Pricing?
- Do You Offer Volume and Tiered Discounts?
- What Payment Methods and Terms Do You Accept?
Materials, Quality & Manufacturing
What the instruments are made of and how quality is held between batches.
- What Grade of Stainless Steel Do You Use?
- Are Your Instruments Made From German Stainless Steel?
- What Is the Difference Between Mirror Finish and Satin Finish?
- How Do You Ensure Corrosion Resistance and Passivation?
- What Is Your Quality-Control and Hardness-Testing Process?
- Are Your Instruments Reusable and Autoclavable?
- Do You Make Disposable / Single-Use Instruments?
- Do You Handle Forging-to-Finishing In-House?
- Do You Allow Third-Party Inspection Before Shipment?
Shipping, Lead Time & Logistics
Getting the order from Sialkot to your warehouse.
- What Is Your Production Lead Time for a Bulk Order?
- What Shipping Terms Do You Offer (FOB, CIF, DDP)?
- Do You Ship Worldwide, Including the USA, EU and Middle East?
- How Long Does Air vs. Sea Freight Take?
- Do You Handle Customs Documentation and HS Codes?
- Can You Drop-Ship or Fulfill Amazon FBA Orders?
- What Is Your Reorder and Repeat-Order Process?
Choosing a Supplier
Background on sourcing from Sialkot and what to check before you commit.
- How to Choose a Surgical Instrument Manufacturer
- Is Sialkot Good for Surgical Instrument Manufacturing?
- Can You Provide References or Export Track Record?
- Do You Offer a Warranty or Return Policy on Defective Instruments?
- Which Specialties Do You Manufacture?
Still Deciding?
The fastest way to get a concrete answer is to send us a pattern list. We quote MOQ, pricing and lead time against your actual requirement rather than a generic price list, and we produce a branded sample before you commit to any bulk run. You can also browse the full surgical instruments catalog or read how OEM & private label works.
Ask us anything about your order
Send your pattern list or your question — you deal directly with the factory, not a sales intermediary.
Request a Free Quote Contact Us
Send your pattern list or your question — you deal directly with the factory, not a sales intermediary.
Request a Free Quote Contact Us